Forest Lake Product Orientation

This course is designed to provide a comprehensive understanding of Forest Lake Memorial Parks—its mission, services, products, and unique value in the memorial care industry. Whether you’re a new team member, a sales partner, or a service professional, this training will equip you with the essential knowledge to confidently represent Forest Lake and guide families with empathy, accuracy, and professionalism.

Through seven in-depth modules, you will explore:

• The importance of preparation and how Forest Lake provides peace of mind
• The history, vision, and mission of the company
• Forest Lake’s national footprint and growing network
• Product offerings including lawn lots, estate lots, mausoleums, and interment services
• Unique selling points like the Libing Anywhere privilege and value appreciation
• Value-added services such as Libre Burol, QRonicle, and personalized memorials
• Our customer positioning and the emotional value we deliver to every Filipino family

By the end of the course, you’ll not only understand our full range of services—you’ll also be empowered to communicate Forest Lake’s promise: a better place where memories are honored, lives are celebrated, and families find peace.